Thank you for shopping with Rhudehoodie.us. We’re committed to ensuring your satisfaction with every purchase. If for any reason you’re not completely happy with your order, we’re here to help.

Returns
We accept returns within 14 days of your order delivery date.

To be eligible for a return:

Your item must be unused, unwashed, and in the same condition that you received it.

It must be in the original packaging, with tags attached.

To initiate a return, please contact us at [email protected] with your order number and reason for return. Our team will provide instructions for sending your item back.

Please Note:

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

We recommend using a trackable shipping method.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

A refund will be processed to your original payment method within 5–7 business days.

Shipping fees (if applicable) are non-refundable.

If your refund is delayed, please check with your bank or credit card provider before contacting us.

Exchanges
We currently do not offer direct exchanges. If you wish to get a different size or item, please return the original item and place a new order.

Damaged or Incorrect Items
If you received a damaged or incorrect item, please email us within 5 days of delivery at [email protected] with your order number and photos of the issue. We’ll take care of it right away.

Final Sale Items
Items marked as final sale, including clearance or promotional items, are non-returnable and non-refundable.

Need Help?
For questions about your order, feel free to reach out at:
Email: [email protected]